We recommend that you first "test wear" your new shoes on the carpet in your home.  Credit will not be given for worn shoes unless there is a clear and obvious manufacturer's defect and then there will be no refund, only exchange.  Shoes that show signs of wear will not be considereed for refund or exchange.  Within 30 Days of Original Purchase, return shoes unworn & postage paid to:

LORENZ SHOE STORE

17 WEST SAINT JOSEPH STREET

PERRYVILLE, MO  63775

Original  shipping cost Will Not be refunded on return.

First exchange of size, shipping is on us at no charge!!

All other exchanges will be subject to same shipping cost as original or initial shipping charges.

For Any Questions

Email us at: lorenzshoes@ldd.net